Camera image is blank on the broadcast
Camera is visible in the studio but on the live broadcast, there is no image. Only the background is visible.
Can be caused by:
- 2 tabs with the studio open;
- inactive studio for quite some time after a camera was connected;
- external cam disconnection
Stop button unresponsive
Stop button is not responding when the user is trying to end the stream.
Try refreshing the page and clicking on the Stop button again.
Mic disconnection, the camera is added to the stream, but there is no audio on the broadcast
Try refreshing the page and reselecting the microphone in the settings.
No audio when the camera is moved to the staging area
No audio from mic when the camera source is moved from broadcasting area to staging
Not a bug
Fix: make sure your camera source is added to staging. You can hide your camera by clicking on the "Stop video" button.
Images are sideways
Uploaded images are rotated (upside down) on the broadcast, while everything looks fine in the studio.
Broadcast abruptly ends
Broadcast ends with no indication in the Be.Live studio.