Troubleshooting

Learn all about settings, troubleshooting camera, computer and more

Maryna avatar Julie avatar
12 articles in this collection
Written by Maryna and Julie

How to grant permissions on Youtube

Maryna avatar
Written by Maryna
Updated over a week ago

How to allow pop-ups to grant permissions for Be.Live

Easy way to allow pop-ups in your Chrome or Safari browser
Julie avatar
Written by Julie
Updated over a week ago

How to Reinstall the Be.Live App on Facebook

Learn how to reinstall the Be.Live app to your Facebook page or group
Julie avatar
Written by Julie
Updated over a week ago

Issues with going live to your Facebook group or page

Find out why your page or group is not listed or why you're getting a permissions error
Julie avatar
Written by Julie
Updated over a week ago

Grant permissions for Be.Live to access your camera, mic, and speakers

Adjust your Chrome settings in a few clicks!
Maryna avatar
Written by Maryna
Updated over a week ago

Issues Tracker

Check the most common issues reported by other users as well as their status
Maryna avatar
Written by Maryna
Updated over a week ago

How to Check Camera and Microphone Settings Inside the Production Studio

Learn how to check your audio and video settings inside the Production Studio
Maryna avatar
Written by Maryna
Updated over a week ago

How to Add the Be.Live App to your Facebook Group

Learn how to install the Be.Live App in your group (for group admins only)
Julie avatar
Written by Julie
Updated over a week ago

Basic Troubleshooting: Camera & Mic

Learn more about how to troubleshoot your camera and mic
Maryna avatar
Written by Maryna
Updated over a week ago

Evaluating Network Quality

Identifying and troubleshooting network problems
Maryna avatar
Written by Maryna
Updated over a week ago

Screen sharing on macOS and Windows

This short instruction will guide you through the settings to get screen sharing enabled on your Mac and Windows devices
Maryna avatar
Written by Maryna
Updated over a week ago

Facebook Group Comments

In just a few clicks, viewers will be able to interact on your broadcast
Maryna avatar
Written by Maryna
Updated over a week ago