Troubleshooting

Learn all about settings, troubleshooting camera, computer and more

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12 articles in this collection
Written by Maryna, Julie, and Stephanie

How to grant permissions on Youtube

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Written by Maryna
Updated this week

How to allow pop-ups to grant permissions for Be.Live

Easy way to allow pop-ups in your Chrome browser
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Written by Julie
Updated over a week ago

How to Reinstall the Be.Live App on Facebook

Learn how to reinstall the Be.Live app to your Facebook page or group
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Written by Stephanie
Updated over a week ago

Issues with going live to your Facebook group or page

Find out why your page or group is not listed or why you're getting a permissions error
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Written by Stephanie
Updated this week

Grant permissions for Be.Live to access your camera, mic, and speakers

Adjust your Chrome settings in a few clicks!
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Written by Maryna
Updated over a week ago

Issues Tracker

Check the most common issues reported by other users as well as their status
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Written by Maryna
Updated over a week ago

How to Check Camera and Microphone Settings Inside the Production Studio

Learn how to check your audio and video settings inside the Production Studio
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Written by Maryna
Updated over a week ago

How to Add the Be.Live App to your Facebook Group

Learn how to install the Be.Live App in your group (for group admins only)
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Written by Stephanie
Updated over a week ago

Basic Troubleshooting: Camera & Mic

Learn more about how to troubleshoot your camera and mic
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Written by Maryna
Updated over a week ago

Evaluating Network Quality

Identifying and troubleshooting network problems
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Written by Maryna
Updated over a week ago

Screen sharing on macOS

This short instruction will guide you through the Security & Privacy settings to get screen sharing enabled on your mac
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Written by Maryna
Updated over a week ago

Facebook Group Comments

In just a few clicks, viewers will be able to interact on your broadcast
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Written by Maryna
Updated over a week ago