Troubleshooting

Learn all about settings, troubleshooting camera, computer and more

11 articles in this collection
Written by Maryna, Julie, and Stephanie

How to allow pop-ups to grant permissions for Be.Live

Easy way to allow pop-ups in your Chrome browser

Written by Julie
Updated yesterday

How to Reinstall the Be.Live App on Facebook

Learn how to reinstall the Be.Live app to your Facebook page or group

Written by Stephanie
Updated over a week ago

What if your page/group is not listed?

Find out why your page or group is not listed or why you're getting a permissions error

Written by Stephanie
Updated today

Grant permissions for Be.Live to access your camera, mic, and speakers

Adjust your Chrome settings in a few clicks!

Written by Maryna
Updated over a week ago

Issues Tracker

Check the most common issues reported by other users as well as their status

Written by Maryna
Updated over a week ago

How to Check Camera and Microphone Settings Inside the Production Studio

Learn how to check your audio and video settings inside the Production Studio

Written by Maryna
Updated over a week ago

How to Add the Be.Live App to your Facebook Group

Learn how to install the Be.Live App in your group (for group admins only)

Written by Stephanie
Updated over a week ago

Basic Troubleshooting: Camera & Mic

Learn more about how to troubleshoot your camera and mic

Written by Maryna
Updated over a week ago

Evaluating Network Quality

Identifying and troubleshooting network problems

Written by Maryna
Updated over a week ago

Screen sharing on macOS

This short instruction will guide you through the Security & Privacy settings to get screen sharing enabled on your mac

Written by Maryna
Updated over a week ago

Facebook Group Comments

In just a few clicks, viewers will be able to interact on your broadcast

Written by Maryna
Updated over a week ago