Issues Tracker

Check the most common issues reported by other users as well as their status

S

Written by Stasia

Updated 9 months ago

Issue name	Description	Issue status
Camera image is blank on the broadcast	Camera is visible in the studio but on the live broadcast, there is no image. Only the background is visible.	Chrome issue Can be caused by: - 2 tabs with the studio open; - inactive studio for quite some time after a camera was connected; - external cam disconnection
"Server is overloaded. Please try again later"	Server is overloaded message when starting the stream	Such messages can appear when there are a lot of Be.Livers trying to start their stream at the same time. Simply wait for a few minutes or relogin to your account and try to start the stream again.
Stop button unresponsive	Stop button is not responding when the user is trying to end the stream.	Fixed
No audio when the camera is moved to the staging area	No audio from mic when the camera source is moved from broadcasting area to staging	Not a bug Fix: make sure your camera source is added to staging. You can hide your camera by clicking on the "Stop video" button.
Images are sideways	Uploaded images are rotated (upside down) on the broadcast, while everything looks fine in the studio.	Fixed
Broadcast abruptly ends	Broadcast ends with no indication in the Be.Live studio.	Fixed

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