To transfer your paid subscription to another account, follow these steps:

1. Create a new account on Be.live using the login method you prefer: Email&Password, Facebook profile or Google Account. If you already have another account on Be.Live, you can proceed to Step 2.

2. Contact the Support team from the account with a paid subscription and provide the name of the new account and the email associated with it.
   
   You can find this information on the My Profile page: 
   

3. Once done, the support agent will submit a request to transfer your subscription. 

Other things to know

• Only paid subscriptions will be transferred. Broadcasts and customization are connected to a specific Be.Live account and therefore will not be transferred to the new one.

• The process takes up to 7 business days to complete.

• If you are not the owner of the account, kindly provide an Invoice for a past payment or Transaction ID for verification and confirmation purposes.

Related articles:

Manage your Be.Live Subscription

Pricing Packages and Answers to Financial Questions

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