Troubleshooting
Possible issues & how to fix themEvaluating Network Quality
Learn how you can notice and fix common internet connection issues
How to Grant Permissions on YouTube
Learn how to grant permissions on your YouTube channel
Changes to Facebook Live Scheduling
The most recent update regarding scheduled streams
Issues Tracker
Check the most common issues reported by other users as well as their status
How to Check Camera and Microphone Settings Inside the Production Studio
Learn how to check your audio and video settings inside the Production Studio
Issues with Going Live to Your Facebook Group or Page
Find out why your page or group is not listed or why you're getting a permissions error
How to allow pop-ups to grant permissions for Be.Live
Easy way to allow pop-ups in your Chrome or Safari browser
How to Reinstall the Be.Live App on Facebook
Learn how to reinstall the Be.Live app to your Facebook page or group
Grant permissions for Be.Live to access your camera, mic, and speakers
Adjust your Chrome settings in a few clicks!
Issues with Going Live on YouTube
Find out issues you may encounter when going live on YouTube and how to fix them
How to log out from your Youtube Account in the Studio
Learn how to log out from YouTube account in the Studio
Basic Troubleshooting: Camera & Mic
Learn more about how to troubleshoot your camera and mic
Screen sharing on macOS and Windows
This short instruction will guide you through the settings to get screen sharing enabled on your Mac and Windows devices